Results Through Leadership:



Are Emotional Intelligence and Collaboration Becoming the Norm?

Are Emotional Intelligence and Collaboration Becoming the Norm? A few months ago the World Economic Forum released a report entitled ‘The Future of Jobs’, based on the polling of chief human resources officers at large employers across the globe.  One of the most interesting (to me) findings was that by 2020, more than one third […]

Filling the Leadership Gap

Filling the Leadership Gap Many organizations are facing a ‘leadership gap’ created by the retirement of older boomer-generation executives coupled with a dearth of experienced managers to take their place. While there may be an abundance of relatively new and talented employees eager to rise, too few have the depth of experience needed to successfully […]

Emotions and Conflict: More Complicated than We Think

Emotions and Conflict: More Complicated than We Think I was not at all prepared for the pushback I got when speaking to a distinguished group of conflict resolution and organization development professionals about resolving organizational differences. I had not questioned an assumption I have been making for decades, that expressions of strong feelings made in […]

360 Degree Feedback: Useful Tool or Destructive Force?

360 Degree Feedback: Useful Tool or Destructive Force? 360⁰ feedback is a process used to provide an individual with information about themselves in the form of anonymous feedback from people who work with them directly, their peers,  co-workers, direct reports and bosses.  It has become a popular tool for developing mid to high level managers […]

Motivation, The French Way?

Motivation, The French Way? I recently heard an American journalist who had just returned from France sharing her observations about how effectively the French seem to parent.  While she may have been over-generalizing, the principles she articulated made a lot of sense, and not just for parenting.

Generational Differences May Not Be So Great After All

Generational Differences May Not Be So Great After All It’s a rare workplace that doesn’t include representatives of 3 or even 4 generations – ‘Boomers’, Gen-Xers, Gen-Yers and sometimes ‘traditionals’.  And it is often the case that generational differences are the source of some friction.  These differences, while very real, don’t have to be the source of unproductive […]

More on Innovation

I recently further explored the idea of how innovation can be encouraged in organizations and wrote an article about it.  Read the article entitled Innovation Depends on Teamwork. I’d love your comments!

Where Does Innovation Come From?

Innovation – the creation of something new and useful – is the lifeblood of organizational success. Now more than ever, organizations rely on innovation as the single most promising strategy to growth. The most astute organizations are trying to stimulate innovation by building cultures that encourage it, but many are finding that this is easier […]

Culture Change at General Motors

“GM’s Plodding Culture Vexes Its Impatient CEO” Ref:  Wall Street Journal, April 7, 2010, Marketplace Is General Motors finally ‘getting it’?  The April 20, 2010 edition of The Wall Street Journal reports that General Motors plans to make an early repayment of it’s remaining $4.7 billion in U.S. government loans.  CEO Whitacre forecasts a “solid” […]

‘Performance Management’ – new tricks for an old dog!

The phrase Performance Management typically congers up feelings and memories of required annual reviews, forms and ratings that were not only less than meaningful but seen by both those on the sending and receiving ends as toil, something to be avoided if at all possible and most likely justified by bean counters and personnel people […]

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