Whether working in an organization of 10 or 10,000, most of us have encountered environments that do little to minimize the impact of poorly managed conflict, often resulting in poor morale and lost productivity. How is it possible to create organizational cultures that promote collaboration instead of destructive conflict?
Lack of patience and impulsivity can get us in trouble when trying to resolve a conflict. Being able to imagine the desired future outcome of the situation can increase one’s patience and ability to override the impulse that makes things go south.
360 Degree Feedback: Useful Tool or Destructive Force? 360⁰ feedback is a process used to provide an individual with information about themselves in the form of anonymous feedback from people who work with them directly, their peers, co-workers, direct reports and bosses. It has become a popular tool for developing mid to high level managers […]
Coaching for leaders and managers has become the most widely used management consulting service in American corporations in the last decade. More and more leading companies use Coaches to improve their bottom line, as evidenced by the following excerpts from Fortune Magazine, Harvard Business Review and The Conference Board. “Coaching is attracting America’s top CEO’s […]