As some legislators continue to work to bridge the partisanship and divisiveness that seems to pervade every institution these days, most are finding that it is an almost impossible goal, as this article helps show. Why is this the case and, more importantly, why does it matter? Some point to gerrymandering – the drawing of […]
Even if you wanted to, you could no longer ignore the flood of accusations of sexual misconduct and the #metoo statements that have filled every form of media in the last several months. As I listen to the conversations generated everywhere, what I notice is that there is very little agreement about why this is […]
There is a national initiative being launched in Maine called Revive Civility, which makes me wonder. Is civility dead or just unconscious? What has caused its demise and why does it matter? And what can we do about it? While some may hear the term civility and think it means being polite or nice, […]
The Heineken ad that portrays diametrically opposed individuals coming together around a common task (building a bar, of course) and ultimately having a beer, has stirred considerable controversy. Yes, it rosily suggests that we can begin to bridge some of our most painful divides (misogyny vs feminism, one-man-one-woman vs transgender right to be) simply by […]
Whether working in an organization of 10 or 10,000, most of us have encountered environments that do little to minimize the impact of poorly managed conflict, often resulting in poor morale and lost productivity. How is it possible to create organizational cultures that promote collaboration instead of destructive conflict?
Lack of patience and impulsivity can get us in trouble when trying to resolve a conflict. Being able to imagine the desired future outcome of the situation can increase one’s patience and ability to override the impulse that makes things go south.
I recently read this article on LinkedIn titled “Consensus? No, Good Decisions Require Respectful Disagreement” which seems to suggest that ‘Consensus’ involves the absence of disagreement or the suppression of dissent. Nothing could be further from my understanding of Consensus. Indeed, many decision-makers seek only to hear from those who agree with them, but this […]
Emotions and Conflict: More Complicated than We Think I was not at all prepared for the pushback I got when speaking to a distinguished group of conflict resolution and organization development professionals about resolving organizational differences. I had not questioned an assumption I have been making for decades, that expressions of strong feelings made in […]