The Power of Difference provides a comprehensive roadmap for anyone who works in an organization and struggles with the frustration of unresolved conflict that is often the source of work disruption and disengagement. The pragmatic five-step model the book is based on draws on more than forty years of knowledge and experience in organization development, social psychology and conflict resolution, and brings together both time-tested and relatively new theoretical bases for processes to resolve organizational differences constructively. Real case illustrations make it understandable and user friendly. The model and accompanying skill-building activities provide a toolbox for anyone who works to help others improve their ability to empathize, listen and solve complex organizational problems.
By Dana Morris-Jones, Ph.D.
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Dr. Dana Morris-Jones' book, The Power of Difference: From Conflict to Collaboration in Five Steps, has just been published. Learn more here.
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