Results Through Leadership:



Heineken Ad Can Be A Call To Action

The Heineken ad that portrays diametrically opposed individuals coming together around a common task (building a bar, of course) and ultimately having a beer, has stirred considerable controversy. Yes, it rosily suggests that we can begin to bridge some of our most painful divides (misogyny vs feminism, one-man-one-woman vs transgender right to be) simply by […]


Whether working in an organization of 10 or 10,000, most of us have encountered environments that do little to minimize the impact of poorly managed conflict, often resulting in poor morale and lost productivity. How is it possible to create organizational cultures that promote collaboration instead of destructive conflict?

Interview on The Author Show

Recently I had the pleasure of being interviewed on The Author Show! Take a listen and find out who I think my book will help and how! The Author Show Interview Part 1 The Author Show Interview Part 2 The Author Show Interview Part 3 The Author Show Interview Part 4

Imagining the Future Helps Resolve Conflict

Lack of patience and impulsivity can get us in trouble when trying to resolve a conflict. Being able to imagine the desired future outcome of the situation can increase one’s patience and ability to override the impulse that makes things go south.

Decision By Consensus? Yes, But With Some Caveats

I recently read this article on LinkedIn titled “Consensus? No, Good Decisions Require Respectful Disagreement” which seems to suggest that ‘Consensus’ involves the absence of disagreement or the suppression of dissent. Nothing could be further from my understanding of Consensus. Indeed, many decision-makers seek only to hear from those who agree with them, but this […]

Divided America – How Do We Move Forward?

Divided America – How Do We Move Forward? White police targeted in a rampage of shooting, multiple incidents of black Americans killed by police followed by high profile news reports and outcries of racism, growing tensions across the country about our racial and economic divide. Like all complex problems, the place we find ourselves in […]

Are Emotional Intelligence and Collaboration Becoming the Norm?

Are Emotional Intelligence and Collaboration Becoming the Norm? A few months ago the World Economic Forum released a report entitled ‘The Future of Jobs’, based on the polling of chief human resources officers at large employers across the globe.  One of the most interesting (to me) findings was that by 2020, more than one third […]

Filling the Leadership Gap

Filling the Leadership Gap Many organizations are facing a ‘leadership gap’ created by the retirement of older boomer-generation executives coupled with a dearth of experienced managers to take their place. While there may be an abundance of relatively new and talented employees eager to rise, too few have the depth of experience needed to successfully […]

Our New Book

Dr. Dana Morris-Jones' book, The Power of Difference: From Conflict to Collaboration in Five Steps, has just been published. Learn more here.

Get your copy now!

Our Guarantee

Your work with The Delphi Group, Inc. will have a direct impact on your bottom line, however you measure it!

Ph: 207.883.2333